"Would You Like Fries With That?" Suggestive Selling Practices

It irritates me. Especially when they offer something they don't have.

"Would you like an iced mocha today?" (Which is what I came to buy anyway.)

"Yes, please"

"I'm sorry, our machine is broken."

Then why did they offer it?

I don't mind it because some of the time the suggestion is actually a good one and something I would not mind trying. If my mind is already made up I don't even listen to the suggestion.

For me, it depends on if the person is just doing their job or if the person is being pushy. There have been times when I have felt like they ask you do you want x, y, z and use "scare tactics," guilt trips and sob stories. That is when it gets annoying.

I actually had a Kirby sweeper guy tell me that he took in his niece and that if he sold x number of sweepers, the company would give him a trip to Disney World. He was going to take his niece on the trip. I got sucked into it and now I feel really dumb for it.

I prefer "would you like fries with that", over what I usually hear, "is that it?

I know working at a fast food restaurant isn't glamorous but sheesh, people should take a little bit of pride in their work.

Nope River - don't like to be suggested to. I feel if I wanted it I would have asked for it. If I forgot it then that's my fault and it probably won't happen again.

As far as other sales people I generally don't talk to them at all so it's very hard to have them suggest something to me. lols But if It was part of my job I guess I would say it if I had to...

I generally don't mind suggestive selling.

It was drilled in to my head as a 16-year-old in my very first job in fast food, so I understand why they're doing it. The fact is, the tactic demonstrably increases a restaurant's average guest check.

I also am quite able to politely say "no, thank you," whether it's a restaurant server or a clerk who's required to try to sell a ripoff extended warranty. I know he knows it's a ripoff, but I also understand that his job could be in jeopardy if he doesn't ask.

The only time suggestive selling is acceptable to me is when I've specifically asked for advice about a product and it's associated "add-ons" or when some kind of package deal gets me more and at the same time costs the same or less.

Beyond that, I always come back to the employee with the question: "Is your company requiring you to do this?" and when they answer "yes" I'm then inclined to say in a normal tone and volume of voice that "your company is foolish...etc..." so that the management gets the hint that I'm disinclined to hear the BS.

I once had some fool of a narcissistic sociopathic "manager" who took entire departments and "trained them" to smile while talking into the phone. She was convinced that doing so would somehow generate a good impression on the "client". I don't know anyone foolish or daring enough to take the advice to paste on a fake forced smile while talking into a phone.

Marketing has gone right past helpful and straight into flat out stupid tactics in a supposed "effort" to control the consumers minds, and through that, their purchasing. In this world, the correct response to this kind of stupidity based "marketing" is to buy whatever I need from the first competitor I can find that doesn't irritate me with "marketing BS".

You can't "have it your way" any more. They will ALWAYS try to upsell. I USED to go to buy on the $1 meal regularly. They ALWAYS interrupt. "Do you want cheese on the Whopper Juniors?" "NO, I want cheese on the Double Cheeseburgers I was GOING to order next."

I order a Mocha Joe. "Do you want large or extra large?" (There is only ONE size).

I stopped going there. There is a Subway next store. They ask you to tell them everything you want and nothing more.

Del Taco has an "answering machine". When you get to the speaker a voice of someone in corporate pimps you for something that may not even be being served at the time. Another voice comes on to ask if that person can take your order.

Sit down restaurants ask you if you would like to know the specials. They treat you like you might actually have a functioning brain of your own.

If you go to BK website good luck in finding a way to tell them what you think. I have decided to tell them by just stopping buying from them.

I usually say my order then say 'and thats all I want'. About 25 years ago I used to go to Burger King and they started doing that even after I had said that. The first time I replied that I had already informed them of my order. The 2nd time I said the same thing, and the third time was the last time I have ever been to a Burger King. I know I am just one person, but I sometimes wonder how many other people have done something similar to this over the years....

When i ask for something l know what l want. l almost never add to it.l.